Q1: Are you a manufacture or trade company ?
A: We are the qualified manufacturer, with 30,000 square meter site and 400 employees, with self-produced silicone parts and micro-motors for better cost control and quality control, focus on R&D , punctual delivery and strict quality insurance.
Q2: Could I get a sample before placing order ?
A: Yes, we can provide free samples, but freight is at your side. Most of our new customers prefer to place a trial order directly to test function and marketing feedback.
Q3: What the delivery time ?
A: 10-25 days after order confirmation and receipt of deposit, sometimes the delivery date will fluctuate on the order quantity.
Q4: Are the materials safe ? Any certificate for them ?
A: Yes, we use the environment friendly materials with premium medical grade silicone, non-toxic and free-phthalate. We have ISO 9001 , RoHS , REACH and CE certificates for products.
Q5: How do you control quality ?
A: We have a quality control department, every stage of products are under control, include incoming material and parts quality control, input process quality control , final quality control , outgoing quality control.
Q6: What is your warranty ?
A: Free exchange and return back guarantee if there come with quality problems! And you are responsible for all return shipping freight, Please contact us before your return.
Q7: What kinds of payment terms do you accept?
A: Paypal, T/T, Western Union, Alibaba at sight are available.
Q8: Do you support OEM?
A: Yes we support OEM&ODM, we have our own molding workshop for quick new product development. It is around 25 days for new silicone item and 40 days for plastic item. The MOQ is 500p -10,00pcs based on different products. Sometimes, small quantity below 500pcs is also accepted if there is stock material.
1. With our own factory of 30,000 square meters, accommodating 800-1000 people production lines and dust-free workshop, and has technology of self-produced molding.
2. 14 years’ sex product experience, with good resourcing on raw materials and self-produced micro-motors and silicone parts, for better cost control and quality assurance.
3. Factory direct sale, one of the biggest OEM and ODM manufacturer in sex product industry, with over 1,200 products for option.
4. Certified by ISO9001, and pass CE, ROHS & FDA certificates.
5. Participate many domestic and international fairs with good feedback and recognition.